.

Saturday, March 14, 2020

Duncan I of Scotland and Lady Macbeth Essays

Duncan I of Scotland and Lady Macbeth Essays Duncan I of Scotland and Lady Macbeth Paper Duncan I of Scotland and Lady Macbeth Paper Essay Topic: A Woman Killed With Kindness MACBETH SIMPLIFYING THE PLOT Macbeth is an ambitious man who wants to be King but who originally lacks the desire to act upon his ambitions, despite the fact that he is confronted by three witches who predict future glories, including the bestowal of titles and the Kingship. His wife however, is eager for him to achieve his potential, and she plays on his human weaknesses to encourage him to kill the King and usurp power for himself. The involvement of Macbeth and Lady Macbeth in the murder of King Duncan at first seems to have achieved its objective. Macbeth and his wife rule Scotland as King and Queen. However, they are plagued by the belief that their reign might be ended in the same way they ended King Duncans. With this in mind, Macbeth, often without his wifes approval, conspires to murder anyone who has the potential to destabilise his reign. This is the rationale behind his murder of Banquo and Lady Macduff, and his attempted murder of Fleance. In the end however, the actions of Macbeth and Lady Macbeth set them on a path of self destruction. Lady Macbeth is driven insane by a conscience that cannot live with her past actions, but also by the indifference of her husband. Macbeth, likewise deals with mental anguish, and is ultimately defeated. He is the victim of his own human weakness and of his mistaken trust in the witches prophecies, which allowed him to arrogantly construct a notion of himself as invincible. With his death order is again restored to Scotland. QUESTIONS ON ROMAN POLANSKI’S ‘MACBETH’ 1. How is Macbeth described early on in the film? 2. Who does Macbeth defeat in the film’s opening scenes? 3. What is the significance of the statement â€Å"never have I seen a day so fair and foul? † 4. What prophesies do the witches make for Macbeth? 5. What prophesies do the witches make for Banquo? . How does Lady Macbeth react to Macbeth’s letter and its revelations about the witches prophesies? 7. How does Lady Macbeth describe her husband? 8. What is the significance of King Duncan’s decree that his son, Malcolm, shall be Prince of Cumberland? 9. How does Macbeth react to Duncan’s decree? 1 0. What does Lady Macbeth suggest Macbeth should do to King Duncan when he arrives? 11. Why does Lady Macbeth call upon the spirits to â€Å"unsex her†? How might an Elizabethan audience react to this? 12. What does Macbeth mean when he suggests that â€Å"bloody instructions return to plague the inventor? 13. What strategies does Lady Macbeth use to persuade Macbeth to kill King Duncan? 14. What is meant by the statement â€Å"Macbeth has murdered sleep? † 15. Is Lady Macbeth proved right when she says â€Å"a little water washes us of this deed? † Explain your response by referring to specific events. MACBETHS PATH TO DISASTER MACBETH CULTURAL CONTEXT The Reign of King James Macbeth was probably performed for the first time in 1605 during the reign of King James. James was crowned King of Scotland at the age of three, when Elizabeth 1 had deposed his mother, Mary Queen of Scots. The early Elizabethan period was characterised by a wave of instability, most notably between Catholics and Protestants, but also by those who lacked confidence in a female monarch. James, like Elizabeth, had to deal with a period known more for its unease than its calm. As King of Scotland, James was forced to contend with a number of plots on his life. The most notable of these occurred in 1605 and was known as the Gunpowder Plot, involving an attempt by English Catholics, with the help of Spain, to overthrow the Protestant ruler of England. Convinced that he was called upon by God to rule, James regarded any attempt of overthrow as the work of the devil or witches. Given this historical context, it is unsurprising that the content of Shakespeares Macbeth was particularly interesting for the King who liked it because it dealt with the act of witchcraft. At the time such acts conjured up a wealth of superstitions. Indeed the instability of the Kings early reign led parliament to pass a law that condemned witches to death for practicing their craft. In addition to dealing with witchcraft, Macbeth also looks at the subject of Kingship. Greenhill observed that the author shows what King James most feared. (Greenhill W and Wignall P, [1996] Macbeth, Heinemann. p5) Shakespeare forces readers to confront issues pertaining to the acquisition of the crown. We are provided with a range of contrasts, including a King who ruled lawfully by virtue of decent and a King who ruled illegally by virtue of a seizure of power. Historical Macbeth While Macbeth is most celebrated as a literary figure, he was nevertheless, historically, a King of Scotland. Coming to the throne in 1040, his reign is consistent with Eleventh century tradition, which saw 11 Scottish Kings assassinated, often by their would be successor. (Aitchison N. [1999]. Macbeth: Man and Myth. p13). Macbeth rise to the kingship came after deposing his cousin, King Duncan. His claim to the throne was threefold. Firstly, he was no less entitled to inherit than Duncan, given he had the same royal grandfather, Malcolm II. Secondly, his wife, Gruoch, was a direct descendant of either King Kenneth II or King Kenneth III. Aitchison observed that Macbeths marriage to Gruoch was fundamental in stimulating his ambition for the kingship. (Aitchinson, [1999]. Macbeth: Man and Myth. P 65) It is highly probably that Gruoch believed that Macbeth was entitled to the kingship based on the fact that she saw Malcolm II (Duncan and Macbeths grandfather) as an illegitimate ruler, since Malcolm II had killed her likely grandfather, Kenneth III, thereby excluding her descendants from eligibility. Thirdly, Duncan had a series of military failures, compromising his ability to hold kingship, while Macbeth was a capable and established military strategist. Macbeth ruled for seventeen years from 1040-1057. Though little is known of his rule, the predominant evidence testifies to its relative militancy. Given his seizure of power and his attempts to eliminate Duncans heirs, this seems unsurprising. Beyond his ability as a war leader, however, Macbeth was also known for his patronage of the church and pilgrimage to Rome. . Lady Macbeth Gruoch While much of Lady Macbeths infamy was carved from Shakespeares imagination, she is equally intriguing as a historical figure. Herself a descendant of Scottish Kings, Gruoch was probably first married to Macbeths cousin, Gillacomgain, who was involved in the assassination of Macbeths father in 1020. Macbeth later went on to avenge his fathers death by killing Gillacomgain and marrying his wife, Gruoch (Lady Macbeth), which, for Wyntoun, was an enduring symbol of the sons comprehensive victory. Beyond this however, it seems that Macbeth married Gruoch to cement his political ambitions, which were improved as a result of a marriage with confirmed monarchical descent. Given her ancestry, Gruoch is considered to have wielded some power within Macbeths court, but little is recorded of the role of Queens in medieval Scotland. We do know that she probably had only one son, Lulach, born of her first marriage to Gillacomgain. Macbeth is believed to have developed a sincere attachment to him, signified by his adoption of him, and by his provision for him as heir. SHAKESPEARE AND THE NATURE OF TRAGEDY Macbeth is considered to be one of Shakespeares greatest tragedy pieces. A tragedy is a type of drama or literature which involved the fall of a great man as a result of: forces beyond his control his own error In the fourth century BCE, Aristotle contemplated the nature of tragedy. He observed that a playwright who wished to write a tragedy had to choose his main character very carefully. For Aristotle, the character had to demonstrate a capacity both for good and evil, and it was in the struggle between these paradoxes that the audience could more effectiv ely reflect upon the source of his fall. In Macbeth and other tragedies, the nature of the fall is not an offspring of pure evil but of human weakness which combined to forge tragic consequences. Macbeth in the context of Elizabethan Society Elizabethan society expressed very definitive views on concepts including nature, the state and humanity. These views are integral to an understanding of the cultural context in which Macbeth was conceived. Nature The universe was nature and was an ordered structure. Every living thing had a place in the hierarchy of the universe. Harmony depended on everything staying at its own level. The State The state was a part of the hierarchy of nature. The King was a symbol of order. Obedience to the King was seen as natural. Harmony was produced by justice. Necessary virtues were justice, kindness and pity. Humanity It was the duty of the mind to keep control over the lower basic instincts of humans. Order within the universe depended on order within the political state and humanity. Analysis of Significance Whenever the system was breached, whenever the natural law was broken, destruction and chaos were let in for example, cruelty would replace kindness. This meant, for example, that to disturb order in the political arena was to lead to the chaos of war. This in turn, led to an erosion of individual humanity and personal chaos. God King Mind Nobles Soul Commoners Animals Base Instinct Inanimates Question In what ways did Macbeth and Lady Macbeth upset the principles that governed the Elizabethan understanding of nature, the state and humanity? What was the consequence of this upset? MACBETH AN OVERVIEW DISCOURSESDOMINANT POSITION Power / Ambition Deceit / Treachery Evil Masculinity Femininity Humanity / Human Weakness Leadership Shakespeares Macbeth provides readers with an enduring reminder of the poisonous and corruptive nature of ambition, by highlighting the tragic fall of the two main characters. Readers are positioned to view both Macbeth and Lady Macbeth as individuals who, governed by their greed for power, set about on a course which leads to their own self-destruction. In this context, Shakespeare also explores the promise of ambition; suggesting that ill-gained ends proffer a hollow reward. Acts taken to secure power and prosperity turn against their maker, leading them on a path of inner conflict and turmoil. OPPOSITIONAL DISCOURSES IN MACBETH Semiotic theorists have argued that the process of meaning making is often constructed in relation to oppositions. In other words, receivers understand what something is, in relation to what it is not. In this context, many of the underlying discourses of Macbeth are constructed through oppositions. The three main oppositions in Macbeth include: Chaos vs Order Light vs Darkness Imagery Appearance vs Reality Chaos versus Order In the early orientation phase of the text, readers are presented with a struggle between order and chaos. In declaring war on Scotland the King of Norway, assisted by the traitorous Thane of Cawdor, had set about to destabilise Duncans rule, bringing about disorder. When the Thane of Cawdor is killed and the Norweigian army defeated by Macbeth, order is temporarily restored. This restoration of order and peacefulness is constructed as a positive, signified by the Kings appreciation of Macbeths achievements and the celebratory gathering of the warring party. From the moment Macbeth and Lady Macbeth decide to kill Duncan, order is eroded and chaos ensues. The intensity of the chaos rises as the plot develops. The chaos exists internally, in the characters of Macbeth and Lady Macbeth, but also externally, within Scotland as a whole. The following quotes attest to the growing nature of chaos and the erosion of order within the text. Macbeth does murder sleep. Macbeth shall sleep no more. (ActII:ii) The night has been unruly. Where we lay, our chimneys were blown down and, as they say, Lamentings heard ithair, strange screams of death. (Act II:iii) Each new morn, new widows howl, new orphans cry, new sorrows strike heaven on the face (Act IV:iii) Light versus Darkness Imagery The use of light and darkness imagery within the text assists the author in the construction of representations of good and evil. A highly superstitious society, the Elizabethans feared the night, associating it with potential evil. This socio-cultural fear is used effectively by Shakespeare to communicate the principal conflict between those who fight for order (the good) versus those who destroy order (the bad). The witches, for instance, are referred to as instruments of darkness and are associated with the evil that occurs in the plot development. Macbeth uses light / dark imagery to alert the audience to his growing ambition. For instance: Stars, hide your fires; let not light see my black and deep desires.. (Act I:iv). Lady Macbeth, likewise extends this imagery, calling on the thick night, [to] pall thee in the dunnest smoke of hell, that my keen knife see not the wound it makes, nor heaven peep through the blanket of the dark. (Act I:v) Many of the most violent events of the play take place at night. The murder of King Duncan, for instance, comes when The moon is down (Act II: i), likewise Banquo and Fleance are attacked while the two murderers were waiting in darkness. Towards the end of the play, when Lady Macbeth has been driven insane by her own evil deeds, the gentlewoman attending her tells the readers that she requires the light to be left on, signifying that she is deeply afraid of the dark a metaphor for her own evil. This imagery is continued by Macbeth, who, sick of living observes Out, out, brief candle! (Act V:v) and I gin to be aweary of the sun (Act V:v) Appearance versus Reality Much of the enjoyment audiences / readers derive from Macbeth is as a result of the shock of uncovering the true mask of characters who appear to be what they are not. To this end, the discourse of the deceptiveness of appearances is integral both to our understanding of character but also in the construction of the dominant viewpoint. In the opening phase of the novel, for instance, readers are alerted by the witches to the paradox, Fair is foul, and foul is fair (Act I:i) suggesting that all is not what it seems. As an extension of this idea, Duncan refers to Macbeth as noble Macbeth (Act I:ii), yet later we see him constructed as capable of murder. For Lady Macbeth, the appearance of propriety rather than the possession of it, was a useful weapon. When she advises her husband to look like an innocent flower but be the serpent undert (Act I:v), she alerts the reader to the potential for deception despite the appearance of bravery and nobility. This is confirmed by Macbeth who observed, False face must hide what the false heart doth know. (Act I: vii) In this sense, the reader is aware of what King Duncan is not, and we quickly become acquainted with the horrible price of his ignorance. In addition to alerting readers to the potential for duplicity, the construction of the appearance versus reality discourse also encourages a re-examination of initial conclusions. This is particularly true of the witches prophecies, which clearly demonstrate a gap between appearance and reality. Macbeth for instance assumes that he will not be beaten by any man born of woman (Act IV:i), yet he later discovers that all is not what it appears to be. Similarly, while readers are more likely to judge Lady Macbeth as a conniving villain lacking feminine warmth we come to view her as a tragic character whose duplicitous resolve is undermined by her husbands disregard. Macbeth Act I : vii If it were done, when tis done, then twere well It were done quickly; if th assassination Could trammel up the consequence, and catch, With his surcease, success; that but this blow Might be the be all and the end all here, But here, upon this bank and shoal of time, Wed jump the life to come. But in these cases, We still have judgement here; that we but teach Bloody instructions, which, being taught, Return to plague the inventor; this even-handed justice Commends the ingredients of our poisond chalice To our own lips. Hes here in double trust: First, as I am his kinsman and his subject, Strong both against the deed; then, as his host, Who should against his murderer shut the door, Not bear the knife myself. Besides, this Duncan Hat borne his faculties so meek, hath been So clear in his great office, that his virtues Will plead like angels, trumpet-tongud, against The deep damnation of his taking-off; And pity, like a naked new-born babe, Striding the blast, or heavens cherubin, horsd Upon the sightless couriers of the air, Shall blow the horrid deed in every eye, That tears shall drown the wind. I have no spur To prick the sides of my intent, but only Vaulting ambition, which oer-leaps itself And falls on the other. TASK 1. What dominant viewpoint of Macbeth is the reader being encouraged to adopt? What aspects of his character have been privileged within this scene? 2. Establish a modern context for this scene. Transform it, in keeping with the discourses, by using modern language. LADY MACBETH Of all the characters in the play Lady Macbeth is arguably the most controversial. Her infamy can be attributed to a range of factors including: Her role in the assassination of King Duncan, and subsequently, her husbands downfall Her relinquishing of quintessential female attributes Her path to self destruction and insanity Consider the following scenes to assess Lady Macbeths impact on her husband and her role in creating Shakespeares dominant position. SceneSubjectLady Macbeths actions / positionTechniques of persuasion Act I: vThe reading of the letter Act I: viiPersuading Macbeth Act II: iiThe night of the murder Act II: iiiThe discovery of the murder Act III: iiThe conversation before the feast Act III: ivThe banquet and Banquos ghost Act V: iThe sleepwalking scene CHARACTER QUESTIONS LADY MACBETH 1. What aspects of Lady Macbeths character have been foregrounded in the text? 2. How do the relationship roles of Macbeth and Lady Macbeth transform, as the plot develops? 3. To what extent does the characterisation of Lady Macbeth encourage readers to accept Shakespeares dominant viewpoint on the corruptible nature of ambition and power? THE WITCHES The role of the witches in Macbeth has been hotly contested for a number of years. While some suggest that the witches compelled Macbeth to act in a way he otherwise would not others see them as characters who merely led him where he was already wanting to go. Shakespeare deliberately constructs them as enigmatic figures who occupy an important role in the communication of the discourses. This importance is underscored by the fact that they are the first characters of the play the reader is confronted with. Beyond this, they talk in paradoxes that the receiver does not entirely understand. Their use of phrases Fair is foul, and foul is fair and When the battles lost and won, suggest that they have the potential to offer greater insight into future events. The sense of their mysteriousness is further conveyed by the fact that they appear against the backdrop of thunder and lightning, so the audience immediately understand them to be suspicious characters who portend evil. This is confirmed in their meetings with Macbeth, when they demonstrate a power for prophecy that upsets the Elizabethan idea of a natural order. Complete the table below to analyse the affect of the witches prophesising on Macbeths attitude and actions. The Witches PropheciesMacbeths Reactions 1. Thane of Glamis 2. Thane of Cawdor 3. King hereafter 4. Beware the Thane of Fife 5. None of woman born shall harm Macbeth 6. †¦ Never vanquished be until Great Birnam wood marches to Dunsinane POSITIONING IN MACBETH Shakespeares Macbeth positions readers to accept the dominant discourse on the corruptible nature of power and ambition by highlighting the human affect it has on two of the leading characters. By the end of the play, we are presented with two tragic figures Macbeth and Lady Macbeth; and, while we recognise their role in their own destruction, we nevertheless cant help feeling some level of sympathy for them. For literary theorists, this sympathy was intended by the author to achieve a specific purpose to make us identify with the discourses on a broader level and to see their relevance to our own lives. By presenting Macbeth and Lady Macbeth as human, flawed characters with a propensity for evil, rather than as inherently evil, Shakespeare alerts us to the possibility that each of us must confront our own inner demons. Nevertheless, we are positioned to recognise the shortsightedness of their actions and to be horrified by the level of duplicity of which they were capable. By contrast we know nothing about the kind of King Duncan was, the circumstances in which he assumed the throne or his earlier treatment of Macbeth. This dominant viewpoint has been achieved primarily as a result of the privileging and foregrounding of some material and the silencing and backgrounding of other material. From the outset, for instance, Shakespeare introduces scenes that highlight the ambitious nature of the main characters and the extent of the deceptiveness that they enter into. There is an inference that Macbeth and his wife have had conversations about the kingship long before the witches have prophesised it for him. Moreover, the inclusion of scenes which privilege Macbeths propensity for, and direct involvement in violent acts, contribute to our understanding of his growing relinquishing of humanity. TASK What scenes have been included to encourage a negative interpretation of Macbeth and Lady Macbeth? INTERTEXTUALITY, POSITIONING AND LADY MACBETH All kinds of texts whether poems, novels, films, even jokes gain meaning through their similarities to other texts. If this were not true, readers would be astonished and puzzled by every new text that confronted them. The term intertextuality describes the way texts of all kinds are bound together by the broader reading and writing practises of a culture. (Moon, 1992, p69) Authors have used the character of Lady Macbeth in modern texts to make an intertextual link which allows for the adoption of an unfavorable viewpoint about a particular subject. In recent times, for instance, this intertextual link has been made in relation to analysis of the r ole of former First Lady, Hillary Clinton. Consider the article below. HILLARY CLINTON: THE LADY MACBETH OF LITTLE ROCK (in The Weekend Australian, July 25-26, 1994, p21-23) Her public image is one of consuming ambition, inflexibility of purpose, a lack of human feeling. The image of Hillary that has crystallised in the public consciousness is, of course, that of Lady Macbeth; consuming ambition, inflexibility of purpose, domination of a pliable husband and an upsetting lack of tender human feeling, along with the affluent feminists contempt for traditional female roles. The surprising thing about Hillarys image problem is self-generating †¦ The only big scandal to blow in her direction concerned her errant husband, and that should have earned her general sympathy. Hillary Clinton is a self-detonating explosive. The condescending comments and snide comments have landed her in such trouble †¦ she always seems to be one smart remark away from getting in trouble. Friends of the Clintons say there is a very powerful bond between them, a bond immediately apparent to anyone who sees them together. Powerful though it may be, there is a pattern of details about their relationship that suggests it is not fully fused†¦ †¦ Hillary suffers from a massive misunderstanding of the function of parents. Hillary has been likened to Eva Peron but its a bad analogy. Evita was worshipped by the shirtless ones, the working class, while Hillarys charms elude most outside of an elite cohort of Left-liberal baby-boom feminists the type who thought Anita Hill should be canonised and that Thelma and Louise was the best movie since Easy Rider. Questions 1. Identify three intertextual connections that have been used by the author to construct meaning in the text? 2. What is the affect of these connections in terms of the construction of an overall opinion about the character of Hillary Clinton? . What dominant viewpoint of Hillary Clinton has been constructed by this author? 4. Given your reading of the play, do you agree with this authors assessment of the character attributes of Lady Macbeth? MACBETH : PRACTICE ESSAY To what extent does the characterisation of Macbeth and Lady Macbeth encourage readers to accept Shakespeares dominant viewpoint on the corruptible nature of ambition and power? INTRODUCTION = THESIS STATEMENT + EXPLANATION + SIGNPOST By privileging scenes which highlight the transformation of Macbeth and Lady Macbeth from noble and worthy characters, to individuals who are overcome by anxiety and disquiet, Shakespeare highlights the idea that ambition for power can result in the corruption of otherwise good characters who are susceptible to human weakness. The journey of Macbeth and Lady Macbeth throughout the play focuses on their acquiescence to ambitious impulses which has the affect of altering both their regard for each other and their natural identity. For Macbeth the price of power and ambition is the destruction of valor and morality. For Lady Macbeth it is the destruction of purpose, strength and, by the end of the play, sanity. This essay will explore how the two leading characters were overcome by ambition, and the manner in which Shakespeare foregrounds their undoing in order to construct an impression of the corruptible nature of lust for power. PARAGRAPH ONE = TOPIC SENTENCE + ELABORATION + EVIDENCE + CONCLUDING SENTENCE In highlighting Macbeths transformation from a noble individual esteemed for his valor to a butcher whose death is celebrated by the masses, Shakespeare constructs in readers an awareness of the trappings of ambition. At the beginning of the play the audience sees Macbeth as a worthy figure who has restored the disorder brought to Scotland as a result of the treachery of the Thane of Cawdor. He is referred to by King Duncan as valiant; the King goes so far as to suggest that he is a peerless kinsman. Yet, despite the bravery for which he is renown, Macbeth is also constructed as a flawed character whose major weakness is an ambition for power. His association with the witches at the beginning of the play highlights the fact that he is tempted by unnatural influences. Beyond this, he is described as overtly ambitious for power and the prestige of office associated with it. In Act I:vii, he refers to his own vaulting ambition. He also confesses his deep desires. Any subsequent downfall that Macbeth experiences, therefore, is attributable to his ambition. This idea is reinforced by Shakespeare when he constructs and causal relationship between Macbeths growing state of disquiet, Methought I heard a voice cry, Sleep no more! Macbeth Macbeth does murder sleep. nd the growth of disorder, both for Scotland, and for Macbeth personally. Evidence of this external disorder can be seen in the assassination of Banquo and Lady MacDuff. It is also manifested in the increasingly bloodthirsty nature of Macbeths regime and the growth of opposition, led by Malcolm, Donaldbain and MacDuff. Furthermore, Shakespeare constructs the impression of evil doing within the narrative itself, highlighting the extent to which Macbeths ambition has led to the increase of chaos and darkness. The night has been unruly. Where we lay our chimneys were blown down and, as they say, Lamentings heard ithair, strange screams of death. (Act II:iii) From a personal perspective, Macbeth is defeated by his own lust for power. He admits to being â€Å"steeped in blood so far†, and is plagued by the vision of Banquo’s ghost. Beyond this, the health of his marriage is compromised by a growing indifference towards his wife, who, in the early scenes of the play, takes an active role in the conspiracy. Towards the end of the play Macbeth’s original character has been corrupted to the extent that he admits being weary of life and attributes this weariness to his acquiescence on the night of Duncans murder. â€Å"I ‘gin to be weary of the sun. † Out, out, brief candle! Lifes but a walking shadow. Thus, it can be seen that Shakespeare privileges scenes which highlight Macbeths transformation from valiant war leader to evil King, thereby confirming Macbeth’s early prediction that â€Å"bloody instructions return to plague the inventor. (Act 1:VII) He further creates an impression of the negative consequences of ambition by associating it with growing disorder in Scotland as a whole. This is also the case for Lady Macbeth. Activity 1. Underline in a different colour pen, each of the features of a paragraph. 2. Evaluate the evidence used in the text. Does it prove the argument? 3. What other words or phrases can you think of, to begin the concluding sentence? 4. Write a paragraph that follows this structure, dealing with the part of the question that asks for an analysis of Lady Macbeth.

Wednesday, February 26, 2020

Dell Inspiron 700m Essay Example | Topics and Well Written Essays - 500 words

Dell Inspiron 700m - Essay Example Dell Inspiron 700m is one of the most popular laptops in the market today which is used by students. When its features are compared with the needs of students, it can be deduced that Dell Inspiron 700m's popularity among this circle is justified. The Dell Inspiron 700m is released in the market during 2004. Recognizing the fast obsolescence of computer equipments in the information technology industry, it is notable how this model retains its popularity amidst the proliferation of more advanced varieties in the market. It is reported that students and other low end markets keep the demand high for Dell Inspiron 700m. Compared with other notebooks, this model is sold at an affordable price of $489 and is available in stylish black, silver, and white designs. The competitive pricing makes it very attractive to students who are often with a limited budget. The model is also dependable in terms of functionality. Being bundled with a Pentium 4 processor, it makes computing really convenient. Dell Inspiron 700, also features a 512mb of RAM and 60 gig hard drive which is huge enough for a typical student for saving programs and other files. The notebook also has wireless capability that enable sthe user to connect to the internet.

Monday, February 10, 2020

Case Study on Liability for Supply Defective Product Coursework

Case Study on Liability for Supply Defective Product - Coursework Example Paul Price has the right to demand for the repairing of the Actifrys or ask for a replacement or demand for a credit note. If any customer has incurred any pecuniary losses due to usage of such faulty products, the retailer has the every responsibility to make good the loss sustained by Paul Price. Under Limitation Act 1980, a customer has up to six years to initiate legal proceedings against the retailer for the supply of defective product.(Bhatia, 2008:458). APPLICATION The Sale of Goods Act (Amended) will be applicable to all transactions where products are transferred for a consideration or price. Contracts of sale may be either implied or expressed with stipulations concerning any contract, or refer to mere consumer contracts. Nonetheless, once it has been decided that the Sale of Goods Act is applicable to a transaction, there are some stipulations implied in the sale by the Act. A seller cannot avoid these stipulations. For each sale of products, the Sale of Goods Act 1979 sti pulates that wherever there is a sale of products by depiction, there exists an implied stipulation simultaneously that the products offered will have to be identical to their description. Thus, the seller must offer the consumer what has been advertised. S.13 of the Sale of Goods Act 1979 (amended) is applicable to all sales, whether by business or individuals. Anyone who offers a product to another will be covered. S.13 is applicable to all products with no concern over purchasing scenario. S.13 is a significant section as it offers the right to a consumer either to obtain a refund or to reject a product. The consumer has the right either to accept or reject a product and is not at the mercy of a seller. S.30 of the Act offers protection to a consumer where the products are not corresponding to the description, and also offers a relief to the buyer if the quantity or description of the products differs from what has been advertised or requested. S.14 of the Act stipulates that pro duct sold should be of merchantable quality. If a consumer purchased the product after 2003, he has every right to request either to repair or replace the defective products within 6 months of receiving the products. (Bryan, 2009:16). Even if the shop where the purchase was made had included an exclusion clause limiting liability, still the shop cannot escape from the liability to Paul Price. Exclusion clause cannot offer any protection to the seller even when exclusion clause tries to shun accountability to consumers. The sellers usually will incorporate the exclusion clause into the contract by trying to have a blanket avoidance of any accountability to the buyers for any detriment, loss, injury or damage and even in case of death. In the majority of cases, courts have declined to implement such clauses if they are not brought to the attention of the buyer at the time of signing the contract or if the exclusion clause imposes unduly exorbitant or onerous penalties. Further, as the exclusion clauses are so damaging to the rights of the consumers, courts will always have narrow interpretation, and this is known as â€Å"contra proferentemâ€Å" rule under English Law. (Jones & Benson, 2011:298). In â€Å"Curtis v Chemical Cleaning Co [1951] 1 KB 805†

Saturday, February 8, 2020

History Paper Research Topics

History Paper Research TopicsHistory paper research topics are very much important. The process of research involves researching about the past in order to build a better and fairer future. But how many people realize the importance of history research paper topics, even though the process of research is about research.Many students fail to realize the importance of history research paper topics in school. In general, history paper topics can be categorized as traditional, conservative, modern and relativistic. As we can see, there are several different types of topics, some of which are more than welcome and some that do not have any chance of interest. After all, students cannot ignore all the history paper topics.For example, in the case of the traditional history paper topic, students are required to look for information about events, peoples, policies and systems from within the past. In general, these types of topics are very interesting for students and give them plenty of fre edom to write their own papers. However, it is important to find topics that best fit students' abilities and interests. Otherwise, they will end up writing essays and papers that are not much appreciated.On the other hand, a conservative history paper topic is usually chosen by students who are well-versed with the existing rules and regulations of the government, academic communities, and other organizations. They are very interested in the way things are done in society today. And students are likely to write a paper that mentions how the rules of the game have changed over the years. These papers are more of a philosophical paper since they are written with the objective of finding out what it means to be a citizen in this society.A modern history paper topic is one that is written about an event happening in today's world. A lot of students focus on this type of paper because it gives them more flexibility. They can make use of new information, get insights from other subjects, and also be able to update themselves on current affairs and strategies. These papers also tend to become more 'information-based' and concise. Although a history paper topic might take longer to write, this type of paper is very rewarding for students.The last type of topic is the alternative history paper topic. In this type of paper, students usually take a cue from history. Instead of using historical events or theories, these types of papers usually deal with current events in which students are involved.After you analyze the different types of alternative topics that you can choose from, you will come to understand why these papers are very necessary. You must decide if you are capable of writing something that reflects the current world in which we live in. This is the only way that you can contribute to a better future for the society.

Thursday, February 6, 2020

The Advantages of Questions for Topics on Abortion for Research Paper

The Advantages of Questions for Topics on Abortion for Research Paper Abortion has existed for quite a while, and it has impacted women and men in a wide variety of ways, in various occasions and places. The other component which you have to always take into consideration when writing about abortion is relevancy and in which case, you have to ask yourself whether the topic you've chosen will yield forth very good content and additionally, if the content would be helpful in addressing modern instances of abortion. Getting the Best Questions for Topics on Abortion for Research Paper Abortion essays can be challenging to write as there's so much controversial information that can be found on the topic. Interest is however insufficient. It is an impossible task to cover all elements of abortion in one project or paper. Parental consent is necessary for minors. When decisions about policy issues have to be made, Democrats are more inclined to turn to science for those answers. In the majority of instances, restrictions are made to lessen abortion prices or make them unaffordable or unaccessible, not to enhance the health or safety of the individual. Pro-life advocates typically don't condone abortions because of religious or political explanations. The tradition of partial-birth abortion and late-term abortion is quite a touchy matter. Abortion is a complicated issue with several individuals debating about its legality, whether it's murder, the inhumane procedures used to execute the procedure successfully, and the many medical and wellness situations that support the abortion practice. You will possibly believe abortion is absolute murder. As a result, abortion has ever led to serious health implications including not having the ability to have a youngster and at worst deaths. The abortion was going to start. A paper is always simpler to write if you're interested in this issue, and you're going to be more motivated to do in-depth research and compose a paper that genuinely covers the whole subject. Attempting to compose a research paper on a topic that doesn't have a lot of research on it's incredibly hard, so before you choose a topic, do a little bit of preliminary searching and make certain you will have all the info you must compose your paper. You would like a focused topic that will produce a very go od paper. Without a suitable content, excellent research paper topics aren't going to make sense. Questions for Topics on Abortion for Research Paper Fundamentals Explained The majority of them said that it's simple to obtain such medicine online. Even if a specific research paper topic is getting plenty of buzz at this time or other men and women seem interested in writing about it, don't feel tempted to make it your topic if you don't genuinely have some type of interest in it also. On-line strangers seem to be sexual maniacs in the majority of the instances. The Downside Risk of Questions for Topics on Abortion for Research Paper Writing on abortions is difficult, whichever way you take a close look at it. It is often their only chance of getting their lives back on a successful path. The sorts of abortion are, in addition, a subject of debate today. Unsafe abortions are absolutely widespread among young women all around the Earth, particularly in the countries where a bortion is a crime. You also ought to define this issue in the introduction so the reader can get a notion of what it is that they will be reading. Characters from the exact same vampire series are included in the initial two zines mentioned previously. Through careful analysis and synthesis of key details on the subject of abortion, writers can help determine the methods by which readers think about the matter. By carefully analyzing information, the author maintains objectivity and asks questions that result in reflection. An abortion research paper is a part of academic writing that requires a vital amount of inquiry into the topic of terminating pregnancy. For example, the explanations for conducting abortions ought to be in individual paragraphs from the paragraphs explaining the process. Professional writing service will solve issues with homework at any level with no delays. The first thing which students must do to be able to create effective projects on abortion is to study the report requirements.

Wednesday, February 5, 2020

Rumored News on How to Write an Introduction College Essay Discovered

Rumored News on How to Write an Introduction College Essay Discovered The Start of How to Write an Introduction College Essay In truth, it's probably the most essential part of your essay, as it draws in the reader. Even when you're a pure writer, writing a college essay is still an intimidating endeavor. You're not writing for yourself here, but instead for quite a specific sort of reader. The reader would like to learn more. The Chronicles of How to Write an Introduction College Essay A superb plan makes writing a pleasurable and not as time-consuming undertaking. Doing a research on your topic is step one in drafting an essay the simple way. An introduction stipulates the very first opinion about your work. You don't need to limit yourself to far-reaching international troubles. The introduction may have lots of responsibility but that doesn't indicate you have to sweat writing it. Dialogue can be a really efficient way to win over the reader's interest. In reality, y ou need to consider your general audience to make sure that the introduction is crafted in way that may interest a larger percentage of those. If You Read Nothing Else Today, Read This Report on How to Write an Introduction College Essay You have to know before you start. Be certain your college essay incorporates correct citations and references. A superb essay introduction ought to be about just 10 percent of the overall number of words for the entire paper. Because your professors have read dozens of essays on the exact same subject, it is difficult to make them remember yours, if you don't capture their attention with some outstanding writing abilities and intriguing info. Running through the fundamental outline of your paper in the introduction offers readers an opportunity to preview what your paper is all about and your stance on the matter or maybe to evaluate how objective you're be. Anyway, every one of them should be shown in a specific format to create the intro compelling and subjective. Many introductions are a couple of pages long, and there's a fantastic reason for it. Essays are many, and you have to compose all of these in school and college. Finding out how to compose an essay introduction may appear the very best start for virtually any student who is fighting with his academic endeavor. Mention by name particular classes, professors, clubs and activities that you're excited to be a component of. If you would like to create a college essay which works, you want to provide importance on the content you will supply the admissions officer of your intended university with. If you're going to contain details that could directly hit the requirements of the school, then it is easy to get the approvalA that you should be accepted for enrollment. Therefore, many students and employees decide to obtain cheap essay rather than writing it themselves. The How to Write an Introduction College Essay Chronicles A great essay introduction is essential for a variety of reasons and it ought to be written properly so as to serve its purpose effectively. The thesis sentence is normally located in the last sentence of your introduction. It is important to continue to keep your thesis statement in mind as you're writing. While thesis statements are occasionally broken into multiple sentences, it's best if it's possible to express your thesis within a sentence placed at the conclusion of the introductory paragraph. Utilizing a hook that also sets you up for a typical thread throughout the essay is a remarkable approach to set up flow. How you address and create the particular research question will define the standard of your application essay. A self-introduction essay is, in most situations, written utilizing the first-person perspective. Employing essay introduction samples will make it possible for you to learn how to compose an introduction for an essay without difficulty. How to Find How to Write an Introduction College Essay Online The more time you've got to compose a paper, the better it'll be. It can find lots of for information on the Internet. Just like with another kind of writing, it is essential to begin a research paper with an intriguing sentence. Running through the fundamental outline of your paper paper the introduction papers read ers an opportunity to preview what your paper is all about and your stance on the problem or maybe to evaluate how objective you will be. Write in your voice and be sincere of what you're saying. Luckily, there's nobody right means to compose a scholarship introduction, but there are a few things you must bear in mind. Thus, think about your general message when deciding what strategy you need to use. Now you know how to begin a personal statement, it's time to begin writing! Readers are likely to approach your paper in the identical way. Colleges publish lots and a lot of distinct kinds of things, any of which is beneficial for research. It is an impossible task to summarize something which is papers written yet. Writing an outline is among the main college of the paper, as without essay, your paper won't have an appropriate structure. For instance, a why us essay might chat about how very interesting XYZ interdisciplinary project is and the way it fits nicely with your senior project. When you begin writing an essay depending on the outline, don't be scared to make significant changes if you feel they are wanted. A self-introduction essay might be among the easiest essays to get started. When considering how to begin a personal statement, the manner in which you write your own personal essay introduction is going to be informed by the kind of essay you've elected to write. At length, the introduction offers a summary of the essay by stating the way the essay is going to be developed. These suggestions on how to compose an essay introduction for university can help you write a great essay paper without difficulty. A terrific college essay introduction is essential to making your essay stand out, so there's plenty of pressure to receive it exactly perfect.

Thursday, January 30, 2020

An analysis on leaderships’ effect on culture Essay Example for Free

An analysis on leaderships’ effect on culture Essay Facts ConnectCo is an outbound call center in Toronto, Ontario and is the Canadian Subsidiary of a U.S. marketing and sales consulting practice. The parent company has provided services to Fortune 500 companies over its five years of operations and employs approximately 75 people. ConnectCo has annual revenues of $29.4 million, with Symbol Office Solution as their biggest account at $20 million annually, for a contract length of three years. This contract awarded ConnectCo net profits as high as 35% of sales. What ConnectCo offers to clients is the convenience and cost savings of removing a costly field sales force and replaces them with a more cost efficient outbound call center. These call centers help customers with technical problems, provide new equipment updates, and disseminates knowledge about new technologies or equipment. The Symbol account, as previously mentioned, provides a significant sum of ConnectCo`s total revenue and was first negotiated by Charlie Gallagher, the vice-president of Canadian operations, and is managed by Chad Macdonald. Joe Davis is a passionate and experienced consultant that has worked closely with clients to identify and implement solutions to very specific problems. He joined ConnectCo hoping to learn from the pool of experience that he saw within the organization, with the majority of them being former Xerox employees with considerable knowledge in increasing sales. His role in the organization was to ensure that the level of service that ConnectCo provided met or surpassed the needs of clients. As per his position within the company he was the first to notice the discrepancy within the Symbol account. The contract that was signed between ConnectCo and Symbol required that there be a certain number of Inside Account Executives (IAE) that be trained at all times and at a phone making calls in the client`s interests. The recent decline in the IAE pool has left several seats open, with no calls being placed on behalf of Symbol, however they were still billing the customer as if the seats where all operating at full capacity while they should only be billing them for filled operators. The amount of the discrepancy totals $81000. The terms of the contract have been modified several times over its effective term with the first being an extension of the contract and the notice of intent to develop mutually agreed to service levels. Service level targets were never established. Symptoms The four factoring symptoms are communication, trust, accountability, responsibility and integrity. These symptoms are the leading cause for Connectco’s inability to run operations smoothly and effectively. The lack of communication within Connectco is causing headaches for Davis as information continues to be blocked by â€Å"noise† within the company. The communication is next to nonexistent from the top of the hierarchy to the department managers within the company. The lack of trust throughout the company is not helping their cause when trying to create an effective and demanded product for fortune 500 companies. There is little trust betwee the top managers and employees that they will complete their respected jobs at hand with the level of trust level between employees and managers decaying over time and as the situation worsens. Accountability is near nonexistent within the organization. Davis is not able to hold his manager accountable because of his past record in doing so. Accountability is crucial in order for Connectco to run smoothly in the future. Conflict frequently causes employees to look to offload their work onto others to not be responsible for failure, as in the case of Chad Macdonald passing the role of dealing with the Symbol account off to Joe Davis. Finally, there is little integrity. Dealing with the account neither Chad nor Charlie believe that the best solution would be to deal with the problem and would both prefer to make a decision that would go against the main values of the corporation that includes trustworthiness. There is a valid case of values incongruence within ConnectCo. These four main symptoms are major attributes to the problems faced within Connectco and are the four elements that may be the solutions to solving Connectco’s organizational problems in the near future. Problem Statement ConnectCo`s current situation is the direct result of the poor corporate culture as evidenced by the symptoms that are present. This culture stems from the leadership`s poor ethics and lack of values and has cascaded to the rest of the organization. Joe Davis, the new manager of the Planning and Reporting department for ConnectCo, began his new job about a month ago finds himself in the uncomfortable situation of questioning the morals of his coworkers that has led to the jeopardized relationship between ConnectCo and their largest client: Symbol Office Solutions. Joe must decide how to approach this conflicting situation as a new member of the company without compromising his own morals and values. Analysis In evaluating the relevant models to address the problem statement there is one model in particular that effectively incorporates several of the models needed to perform an analysis of the corporate culture at ConnectCo; Edgar H. Scheins Model of Organizational Culture. Schein’s model is the most relevant to identify the reason for the symptoms and problems currently facing ConnectCo. The incorporation of the many different aspects to identify the culture of an organization including atifacts, shared values, and shared assumptions enables a thorough review of the culture present at ConnectCo. The following analysis will break down Schein’s model and evaluate each section with the following relevant analysis to get a better understanding of the situation. It will be presented in the following order; artifacts, shared values, shared assumptions. Artifacts Communication within the ConnectCo organization does not represent the ideal scenario for a well-run organization. This lack of proper communication and clarity is unfortunately spilling over into its business dealings with clients. Both represent one of the most evident aspects of the artifacts of the company, the cultural norms that are evident to others and neither is impressive. To begin, this analysis will focus on internal communication and then shift focus to the external communication with other organizations. â€Å"Davis opened up a new message and types a simple e-mail, in case Gallagher picked it up with his Blackberry†. This is but one example of the many e-mail conversations that take place within the ConnectCo organization. The situation that ConnectCo finds themselves in is extremely complicated, owing a client a credit for $81000, yet the medium with which Joe Davis chose to use to relay his message was e-mail. A quick analysis of the media richness hierarchy model shows that in this particular situation, which can be easily identified as non-routine and ambiguous, this medium carries too little data-carrying capacity. If ConnectCo is going to come up with a solution they are going to need to switch to a much richer medium such as face-to-face to get a better understanding of the issue and come up with better outcomes. A second occasion that warrants investigation is the initial email from Joe Davis to Charlie Gallagher. In this initial email he again used to wrong medium to convey the breadth of the issue that is ambiguous and non-routine. Charlie chose to respond in an email as well, with nine words. This will play a factor again in the analysis of the shared values, more specifically the espoused values that leadership (Gallagher) conveys. Communication between the organizations is also very weak, speaking to the weak cultural artifacts of the ConnectCo organization, and possibly Symbol. It has been acknowledged that they do indeed have face to face communications with their customers, Gallagher does meet with Puhl for golfing events face to face, this does not represent an ideal time, however, as the venue is much to informal to discuss business matters as public meetings contain significant noise, literally and figuratively, that may lead to the message being decoded incorrectly. The rest of the communication between the two parties, even between the account relationship manager Chad MacDonald and Steve Puhl was done either by telephone or by email. Another aspect of the artifacts of communication that deserves attention is the construction of the contract. Again, the communication process model is most relevant and one of the simplest ways to word the breakdown is that the contract contained too much noise and was not properly decoded by ConnectCo. The ambiguity of the contract comes from many revisions, some of which were not even available to the relevant employees such as Joe Davis and using words such as â€Å"notwithstanding† which was interpreted differently by Joe Davis, Chad MacDonald, and Charlie Gallagher. This occurred because the contract was not descriptive enough. Another aspect to the artifacts portion of the model of organizational culture is the ceremonies that take place within the organization. These ceremonies are used by certain employees and management to get the attention of an audience. In this particular situation the most evident are the golfing trips that Gallagher takes with clients to cement his position as the most important contact to the clients. And finally, the organizational structure, which has a great effect on culture. ConnectCo currently has a client structure, as negotiated within the contract agreement, the organization will maintain a set number of staff specifically to service that account. Espoused Values â€Å"Our values reflect what is important to us. They are a shorthand way of describing our individual and collective motivations. Together with beliefs, they are the causal factors that drive our decision-making.† (http://www.valuescentre.com/values/?sec=values_overview) The above quote reflects what should be the core of any business, the values shared by all of the different employees congruent to the plan laid out by management for the success of the organization. In Schein`s model shared or espoused values represent the second of the 3 components and the first of the invisible dynamics, as in they cannot be easily observed by others. Richard Barrett, author of Building a Values-Driven Organisation: A Whole System Approach to Cultural Transformation believes that values can be either positive or negative and each can have an equal and opposite effect on the corporations culture. The espoused values must begin as an individual value through some authority figure, such as a founder, senior management, or even an individual with significant power within an organization. These individuals` culture then influences their immediate coworkers, the teams with which they operate, then the organization as a whole. These individuals can therefore set the values for the whole organization regardless of what the dominant culture of the organization through countercultures. The culture of an organisation, or any group of individuals that share a common identity, is a reflection of the values and beliefs of the leaders. (http://www.valuescentre.com/leadership/?sec=leadership__culture) With limited information on the dominant culture of ConnectCo as established by its American head company, which include integrity and trustworthiness, it can only be assumed that the culture that prevails at Connectco is a subculture of the organization as a whole. The following analysis suggests that the counterculture present in ConnectCo is the direct result of the actions of Charlie Gallagher. As the leader in the organization Charlie has had a profound effect on the values and ethics present within the organization. His handling of the Symbol account clearly demonstrates his values and ethics. His position as leader and culture setter warrants investigation based on several components. First, the competency of his leadership will be analyzed incorporating an analysis of his personal values and the source of his power. To begin, Charlie possesses several characteristics of an effective leader. He has significant self-concept, his personality skills are high, he has the motivation to be a leader, and significant knowledge of the business. These competencies push those that work for him to have the same skills as demonstrated in Chad MacDonald; however, his low integrity has also been transmitted to other co-workers. By encouraging Davis to p lay with the numbers and do things that were out of the contract he shows his low integrity. This has led to a lack of trust that is evident from Joe Davis and several other members of the ConnectCo staff throughout the handling of the symbol account. This is not the only negative quality that has displayed. Gallagher also exhibits limited cognitive and practical intelligence. His recommendation to simply `go with the lowest cost` shows a lack of understanding of the situation (and going back to communication) the ambiguity of the situation , this has pervaded to his employees where Chad was more than willing to agree to a band aid solution going against ethical business practices. Neither fully understands the situation and Chad was more than happy to hand off the problem to Joe Davis even though he was the relationship manager on the account and dealing with clients is outside of the scope of work for Joe Davis. The reason for Gallagher`s lack of integrity can be easily explained through the Swartz values circumplex. Clearly, Gallagher is more focused on self-enhancement, his need for achievement is evidenced through the fact that everyone must know that he is the one that negotiated the Symbol account and demonstrated through his golf business trips, as well as his refusal to accept responsibility for poorly negotiating a contract and failing to adhere and communicate the contents of the contracts that he signed. He is also a leader that craves power and prefers significant power distance, as proven by his screening of his employees’ calls and not showing up to the meeting with Joe Davis and Chad MacDonald to clarify the contract for them. Both of these values compromise his integrity and unfortunately those values are only two that his leadership has caused the rest of the organization to adopt, the need for security security being another. Gallagher`s aforementioned need for power is also affecting the culture of the organization. His handling of the Symbol account and the contract shows that he uses a wheel formation of information control to maintain power within the organization. By him going golfing with the big shots at Symbol rather than relationship manager Chad, shows that he needs to maintain that control of information which in turn gives him control over Chad and the account. This is combined with Joe Davis` perception of an upward appeal within the organization that made him rethink his ability to go to the higher ups with the information because he believes that the management will take the side of Gallagher given that they are both MBA graduates. Fear is an influence tactic that Gallagher has wielded to maintain order and obedience from his employees through his connection with the president. The effect on culture is that because employees cannot contact upper management the values that he imposes on the organization will be the ones that dictate how operations are carried out. Indirectly, this is what has causes the problem with ConnectCo and Symbol. Gallagher controlling the information has prevented Chad from acting in the best interest of the company to ensure the contract is followed and that there are no issues. It also means that now since the contract has not been followed the persons involves will use the cultural aspects of poor integrity and dodging that he has used with his employees as Chad demonstrated by dodging Steve Puhl and pushing the problem onto Joe Davis. Shared Assumptions and Values Analysing the shared assumptions of ConnectCo with the Schwartz’s Values Circumplex, we notice that the company talks about wanting to keep their most important client Symbol satisfied by valuing self-transcendence and conservation however their actions and dealing of the contract with Symbol do not reflect those values. The appropriate way to describe the values that ConnectCo tend to go by is self-enhancing. They are working for the client to provide them with everything listed in the contract, in this case a sufficient amount of IAEs, but are hiding information from Symbol to protect their own well-being. This seems to be enforced by Charlie Gallagher as he is telling Joe Davis that they should not have to pay any penalty fees to Symbol for empty seats at the IAE position if there are current individuals in training for that position. Now we will look at the ethical values and behaviour the moral intensity of ConnectCo, more specifically Charlie Gallagher’s ethical s ensitivity to the issue. The degree to which they should be applying ethical principles should be is high because Symbol is their biggest client and has trusted ConnectCo for a few years. However, the intensity being put forth is minimal as they are trying to get out of paying money to Symbol for not having staffed enough IAE’s and they are forcing Joe Davis to go against his values and follow suit. This shows how little Charlie Gallagher cares about ethically conducting operations with clients and co-workers, as Joe Davis is being pressured into complying with Charlie’s demand because he does not want to risk losing his job even though what Charlie is telling him to do is illegal. Taking a look at the conflict process model we find our sources of conflict between, Gallagher, Davis and Steve Puhl from Symbol. The most obvious source is the communication between Gallagher and Puhl. First of all the contract between the two is too vague and open for interpretation as the service level targets have not been defined for almost two years. Charlie is also not communicating the issue of his understanding of the contract, as he is just assuming that they should not have to pay Symbol credit for not having the specified amount of IAE’s because he is claiming that during those times they had individuals in training to fill those positions. Another issue is that even if what Gallagher interpreted was true, he does not have any data to prove that he had employees in training because he failed to communicate to Chad MacDonald, Joe Davis and to Carole Lam the exact details of the contract. This puts Joe in a uncomfortable situation when he receives a call from Steve Puhl and is unsure what the contract requirements. Another source of conflict is the incompatible goals and differentiation between Charlie and Joe. Joe is simply trying to do the right thing because he is new to the company and wants to make a good impression by doing things ethically however Charlie is trying to make it seem like he is fulfilling the terms of the contract by making assumptions of the contract to get away with not having to pay Symbol their deserved credit. Another source of conflict is the scarcity of important resources. As mentioned previously Carole Lam the analyst was never told to keep data on the amount of days and which days that employees were in training. Joe needed this data to complete his work but obviously was unable to retrieve complete and accurate data on employee training. The way that Charlie seems to be handling this conflict is by avoiding communication with clients and co-workers. He is notorious for screening calls, he failed to show up to a meeting with Chad MacDonald and Joe Davis, and when asked how to calculate the credit owed to Symbol he simply tells Davis to use the lowest cost to save ConnectCo money and make himself look good. He also does not seem to be of much help to Joe Davis as Gallagher is the one who began this lack of communication which has led to faulty handling of Symbol’s credit account, and seems to be avoiding Joe Davis. This is causing the rest of the employees to obey his ideas beca use they have no idea what the contract actually calls for and even if they did know, would likely be unwilling to challenge his decisions because he is higher up in the company. Alternatives Alternative #1: Bring these numbers and issues to the President and CEO Pros| Cons| * Issues dealing with the Symbol account get addressed * Issues with the culture of the organization get addressed * Issues are addressed to an authority that can fix these problems and remove the negative counterculture * Keeps the organization from committing accounting fraud like other companies (Enron) * Brings to light all the ethical issues surrounding Charlie Gallagher and Chad MacDonald * Addresses turnover issues that have become routine in the company| * This act could cause tension between Joe and his direct superior (Gallagher) * There is a risk that the President sees this act as disloyal * Working with Gallagher and MacDonald after bringing their issues to light will be difficult moving forward * President/CEO may share the same dysfunctional attitude towards the culture in the organization| This alternative should include him making an appointment with the President/CEO and bringing analyst Carole Lam to help support his findings. She is well aware with the financial numbers and how Gallagher is letting ConnectCo take money from their top client. This meeting needs to be face-to-face in order to bring about the severity of the conflicting situation. The meeting needs to include all facets of the organizations current lack of corporate ethical values and which individuals must be held accountable. Joe must conclude that if there are immediate corporate culture changes, he would still like to keep working with Gallagher and MacDonald and build a trusting and functional working relationship with both. This will help ease the tension between himself and his immediate superior as well as showing the President that he is capable of handling mismanagement. This alternative is highly recommended and addresses all the facets of this situation. Alternative #2: Quit and find another job Pros| Cons| * Joe no longer has to deal with the resoundingly shaky ethical structure and poor communication at ConnectCo * Joe doesn’t become a â€Å"part of the problem† * Joe no longer has to deal with Gallagher’s lack of trust and consideration with their top clientele at his cost * Joe doesn’t become an accomplice to committing accounting fraud| * Leaving an organization after only one month doesn’t look good to future prospective employers * This would go against his newly engaged fiancà ©e who wanted to see him â€Å"get off the road† * No severance package * No recommendation or verbal support from ConnectCo once he leaves| This alternative does not come recommended as it leaves Joe and ConnectCo with an uncertain future. Should Joe decide to leave the company, he would not get a severance package and future employers will wonder why he lasted only a month at his previous job making it more difficult to find employment opportunities. Also, his fiancà ©e did not want his moving around for work a lot and two jobs in less than two months will leave his situation at home stressful. Also, should prospective employers contact ConnectCo, they would have no reason to support Joe for his limited work. Although Joe does not have to deal with this poor corporate culture, running away from the situation does not help in any positive way. Alternative #3: Try to resolve issue without Chad MacDonald or Charlie Gallagher Pros| Cons| * Helps ease relationship between ConnectCo and Symbol * Steve Puhl does not have to deal with Chad (who he is getting nowhere with) * Joe can try to incorporate cultural changes to those he can * Has Carole Lam to help him fix the financial disparities of the comapny| * Leaving Chad and Charlie in the dark is risky * Steve Puhl may accidently contact Chad or Charlie and miscommunication may occur * Does not address how to fix the imminent turnover issues surrounding the IAE’s * Not reporting these changes with his superior could cost him his job| Because Joe handles the reporting side of the company, it would go against his responsibilities as an employee to bring up any new information regarding Symbol and can be subject to his employment being terminated if Gallagher was to find out. This alternative is incredibly risky, but does see some rewards. These rewards include easing the relationship between ConnectCo and Symbol and slowly changing the culture in the corporation as best he can. Unfortunately, he is only just a manager and a new one, so it would be hard for him to get others to respond to his command when there hasn’t been enough relationship development between his other employees. With this in mind, it is best to look at other alternatives. Recommendation Our recommendation is based off of Alternative #1, in which we suggest brining the financial statements and issues to the attention of the President and CEO. This will allow us to ensure that all problems in relation to the Symbol account and the culture of the organization are addressed accordingly. This will also shed light on the ethical issues that need to be addressed, surrounding Gallagher and MacDonald. As well, it will prevent any consequences from occurring, resulting from accounting fraud. Once Joe Davis meets with the President and CEO to inform them of his findings, it will be up to the President to create and urgency for change within the organization. In order to implement this change we would recommend the use of Lewin’s Force Field Analysis Model. By implementing this model the President could unfreeze the current situation, change the organizational culture and ethics of the company, and then freeze the company in that state. By doing so the company would chan ge into operating with a more socially responsible client first attitude. By creating urgency for change the President could use client satisfaction as a driving force to push the employees, in order to ensure each client receives the customer service they deserve. By ensuring the client is always receiving social and ethical treatment, it will drive away any restraining forces, such as lack of integrity, which can be attributed to the accounting fraud. Now we can consider how the President could unfreeze and re-freeze the company in order to complete the change. The President should focus on creating an adaptive culture, in which the company will have an external focus. By creating an external focus the employees will realize that the organizations success depends on continuous change to be a more stakeholder and client oriented company. In this situation it means focusing on changing into a more socially and ethically aware organization to better serve the clients. There is also an internal focus that must be implemented as well. This includes employees working towards the organizational goals that are set. In this situation the organizational goals would be to provide better customer service. As well by creating an adaptive culture, employees would have a stronger sense of ownership within the organization, and therefore take more responsibility for their performance and tasks. Therefore we believe that since a company’s culture often reflects the leader’s personality, it really is up to the President to make the steps necessary to change the organization. One final step we would recommend taking, is to fire Charlie Gallagher. The basis of firing Gallagher is the fact that he was trying to commit accounting fraud. Therefore the company would have just cause for his dismissal. By firing Gallagher, this would also be the first step towards creating a socially and ethically driven company; Gallagher is simply a restraining force that is preventing the organization from making that move towards a better organizational culture. Action Plan Our recommendation is often referred to as whistle blowing, which is when a company employee goes public or to his superiors with private information that could hurt the company. This technique is usually used when social and ethical responsibilities are being neglected or ignored. While it may seem simple enough, the process is far from smooth and the employee doing the whistle blowing is often made out to be a burnt out low level employee who is unhappy. So before Joe does anything of the sort he must be prepared for anything to happen. The best way to approach this alternative would be: 1. Collect all relevant information and be prepared to present your case and be able to answer any and all questions 2. No president of CEO wants to hear that their company’s values and ethics are being compromised, so he must prepare a plan B in order to protect himself from media and personal scrutiny. 3. Joe must schedule a face-to-face meeting with the CEO to ensure that there is no outs ide noise or misinterpretations with his information and language 4. When presenting his findings, Joe must deliver his message in a way that is not an attack or critique. He must not point out what is wrong but what needs to be improved and why. 5. As part of his presentation Joe needs to incorporate his own recommendations and action plan. Once he goes through with this meeting there is not turning back. The recommendation and action plan should follow a similar tone to what was mentioned above, it should not only identify the problems but what needs to be done to fix them and how to go about fixing them. 6. After the meeting is over all Joe can do is wait for the decisions by the CEO and board of governors. At this point in time a lot of different things can happen and Joe needs to be prepared for any outcome. The optimistic outcome would be to have your action plan ready to implement and begin fixing the company. The pessimistic outcome would be that they reject his action plan and making his career a nightmare. If this were the case Joe should be prepared to look for another job, or be prepared to defend himself from public scrutiny. Joe is caught in the middle of a lose-lose situation, so his best alternative is the lesser of two evils. It is difficult being the new guy in a company, especially when you’re the one telling that what they are doing is wrong. However, sometimes it takes an outside perspective to identify the problems that have gone unnoticed for too long. If Joe can present a clear and strong case that does not personally offend the CEO, and present the opportunities for improvement, the process should run as smooth as possible.